How Tag'n'Track helps hotels and resorts

Tag'n'Track for Hospitality connects linen, rooms, equipment and teams. Washable RFID tags follow linen to the laundry and back, housekeeping and maintenance checks are confirmed in each room, and furniture, fixtures and equipment are kept on one register across properties.

Industry challenges

Linen losses

Towels and sheets disappear in laundry cycles and guest rooms.

Unconfirmed housekeeping

Managers cannot see which rooms are really ready.

Unrecorded assets

Furniture, fixtures and equipment are missing from registers.

Reactive maintenance

Room issues are found by guests instead of staff.

Processes we automate

Each step behind a guest-ready room, and how it is automated.

Linen tracking

Washable tags record linen sent to and returned from the laundry.

Solution: Warehouse & Logistics Management →

Housekeeping checks

Housekeepers scan a room checkpoint to confirm each task.

Solution: Facility Management →

Room maintenance

Faults found on inspection become work orders immediately.

Solution: Facility Management →

FF&E register

Furniture, fixtures and equipment are recorded in every room and outlet.

Solution: Organisational Asset Management →

Kitchen and banqueting stock

Equipment and stock for kitchens and events are counted quickly.

Solution: Warehouse & Logistics Management →

Staff and contractors

Staff attendance and contractor visits are recorded by badge.

Solution: People & Workforce Management →

Solutions for you

The Tag'n'Track solutions and add-ons used in this industry, all on one platform.

Organisational Asset Management

FF&E and equipment in every room and outlet.

Explore the solution →

Facility Management

Housekeeping, inspections and maintenance.

Explore the solution →

FormsFlow

Scan a tag to open the right checklist or form, and turn it into a task.

Available as an add-on.

Mobile App

Scanning, offline work and instant alerts for teams in the field.

Available as an add-on.

Messaging Module

Alerts and team communication inside the platform.

Available as an add-on.

What you gain

  • Less linen lost between rooms and the laundry.
  • Rooms confirmed ready, in real time.
  • A complete FF&E register for every property.
  • Issues fixed before guests notice.

What the research shows

Independent industry findings, not Tag'n'Track results.

Linen losses

One hotel reported that missing linen fell from 20–30% to about 3% after introducing RFID (RFID Journal case study). A single case, shown as an example.

Food waste

Food service accounted for 290 million tonnes of food waste in 2022 (UNEP, 2024).

Industry integrations

Connect to your hotel systems.

PMS

Room status linked to housekeeping and maintenance.

POS

Outlet stock and equipment.

ERP

Asset accounting and purchasing.

Hardware that fits your site, your process and your budget

Tag'n'Track works with RFID, NFC, QR codes, barcodes, IoT sensors and GPS from all leading manufacturers, so you are never tied to one brand. Every recommendation is based on your requirements, a site survey and your budget.

Typical choices: washable linen tags, NFC room checkpoints, on-metal tags for equipment, handheld readers, laundry tunnel readers and label printers.

Start simple, grow to full automation. Begin with handheld readers in one area, prove the value, then add fixed readers, gates and sensors step by step.

Handheld RFID reader in use

Platform, security and languages

Built on the Tag'n'Track Platform.

Browser and mobile

Works in any web browser with no installation. Add the Mobile App for scanning, offline work and alerts in the field.

Mobile App available as an add-on.

Security and roles

Only registered devices, tags and users; role-based permissions; a full history of every change for audits.

Consistent, traceable data.

Languages and deployment

Arabic and English interfaces. Run in the cloud, on your own servers or in a hybrid set-up.

Deployment Options available as an add-on.

Compliance and standards

Records and reports that support your audit and regulatory obligations.

Brand and quality standards

Evidence of room checks and maintenance for brand audits.

Fire and life safety

Inspection records for safety equipment in every property.

Asset and insurance records

Up-to-date FF&E registers for insurance and audits.

Implementation and services

From the first site survey to ongoing support. See all services.

Consulting and discovery

Site survey, process review and a phased plan.

Implementation and integration

Configuration, integration with your systems, testing and go-live.

Tagging services

Tag selection and professional tagging on site.

Training

Hands-on training for administrators and field teams.

Support

Help desk, updates and managed services after go-live.

Frequently asked questions

Do linen tags survive industrial laundry?

Yes. Washable RFID tags are designed for repeated industrial washing.

Can housekeepers use phones?

Yes. Room checkpoints can be scanned with a smartphone.

Does it connect to our PMS?

Yes. Room status can be shared with your property management system.

Do we need the mobile app?

No. Everything works in a browser; the Mobile App add-on is recommended for housekeeping and maintenance teams.

Related industries

Explore how other sectors use Tag'n'Track, or see all industries.

Food & Beverage

Cold chain, kitchens and returnable crates.

Explore Food & Beverage →

Healthcare

Medical equipment and linen in hospitals.

Explore Healthcare →

Retail

Store stock and loss prevention.

Explore Retail →

See Tag'n'Track for Hospitality in action

Tell us about your sites and processes, and we will show you how Tag'n'Track automates them.

Book a Demo